Clive Thompson wrote a terrific piece in Wired Magazine in August 2009, citing a five year study conducted by Dr. Andrea Lunsford at Stanford. The Stanford Study of Writing was a substantial undertaking where, between 2001 and 2006, she led a review of more than 14,000 student writing samples - everything from academic papers to Twitter updates. The results not only dispelled fears among many about the evolution of our language, but also provided illuminating insights about the future of client service.
I hear people lament the demise of the English language all the time. They speak to how texting, tweeting, and other such practices are contributing to poor grammar, marginal spelling, and an inability to express oneself "properly" in the written form. Lunsford disagrees. She claims, "I think we're in the midst of a literacy revolution the likes of which we haven't seen since Greek civilization." And as Thompson points out, "For Lunsford, technology isn't killing our ability to write. It's reviving it—and pushing our literacy in bold new directions."
*Image from edutopia.org